Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact and there is an exciting road ahead of us at a time where travel needs real, impactful change. We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
The Programme Manager is responsible for leading and managing complex programmes that drive strategic initiatives and business outcomes. This role works cross-functionally with the Engineering and Product teams to coordinate efforts, manage resources and ensure the successful execution of projects within scope, time and budget constraints.
What you will be doing
- Develop and execute programme strategies, objectives and roadmaps to achieve business goals
- Coordinate and oversee multiple projects within the programme, ensuring alignment with strategic priorities
- Optimise programme processes to improve efficiency and effectiveness
- Engage and collaborate with Product, Engineering, Operations and key business stakeholders
- Facilitate communication and transparency across teams and leadership to ensure alignment and informed decision-making
- Monitor programme progress, identify and mitigate risks proactively to keep programme on track
- Establish key performance indicators to monitor progress and evaluate programme success
- Leverage data and insights to continuously refine and improve programme outcomes.
What you will bring
- Proven experience in Programme Management, leading cross-functional initiatives in a fast-paced technology environment
- Proven ability to effectively plan and successfully execute complex project activities, resources and timelines to ensure delivery
- Strong understanding of programme and project management methodologies(e.g., Agile, Waterfall, Hybrid)
- Excellent communication, facilitation and stakeholder management skills
- Experience in identifying and mitigating risks and dependencies across complex initiatives
- Experience working with executive leadership and presenting programme updates
- Ability to manage multiple priorities, make data-driven decisions and adapt to evolving business needs
- Strong analytical and problem-solving skills
At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.
Some of the benefits of working at Serko are:
- A competitive base salary and discretionary incentive plan based on individual and company performance
- KiwiSaver covered with employee contributions match up to 3% of salary, and life insurance.
- Health & Wellbeing: Discounted Southern Cross Health Insurance, access to confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.
- Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partners 3 weeks of paid leave.
- Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your career pathways.
Apply:
Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.serko.com/careers.
Serko is an NZ Immigration Accredited employer and holds the NZ Advanced GenderTick Accreditation.